Saturday 28 May 2016

Doing the ordinary in a great way





On May 8, 2016 I was in Nairobi. There is always something capital about capital cities and for that reason, it is good to visit the cities quite often. People in capital cities, especially in Africa tend to be very enterprising. The city of Nairobi is a great place to be. Live is really busy in Nairobi and I know this is something many people do not like. You only need to sit somewhere on the street and observe what people are doing and you will be amazed how ordinary things can be done in a great way.

Just the other day, I was traveling to the northern town called Lodwar and I had to stay overnight in Nairobi. As usual, when on such a trip I stay in a small hotel within the central business district.  My flight was at 3.30 pm so my morning was quite relaxed. Soon after breakfast, I decided to walk around to catch up with early live on a Sunday morning. There, they have nice shoeshine points on the main streets, just next to public toilets where you pay a little money to help yourself in a very clean place…..what a good idea! As I was passing, a lady requested to clean my shoes. She had this nice smile that you get from airline staff. I joked.....”will my shoes shine like your face?” She confidently promised exactly that and I sat down. The shoeshine points are made in a way that she had to work on my shoes while standing and this improves efficiency. Within no time, my shoes were looking great in a way I cannot achieve myself. I joyfully paid  KES 40 (equivalent to less than half one US $). They do it in less than 10 minutes, including retying your shoe laces.

We talked a little regarding the business. We agreed that income from such activity is just the same as what a high school teacher gets in a month. Surely, shoe shining in Nairobi is that good. We compared what she was doing to similar activities in the city, like, trolley pushers and motorbike taxis commonly known as “bodaboda” here. Now, let look at this from an open point of view. The activity is very ordinary in nature, you can do it, anyone can do it and it is a service that people actually need. When I arrived in Nairobi the previous night, it was raining so my shoes did not look nice. We all agree this is an ordinary activity that is being done in a great way. As I walked away, I found I had something to write about….this story.

When the first such shoe shine point was established, I went to the guy and told him…this is great, I have come to support you. He did my shoes and that was more than 10 years ago. For many years, that kind of work was done by men only. Now we have many women doing it, you will find them in every street. This is to say it is a good business in that it provides income to many, including income earning opportunities for women. For that, I say it is something to replicate in all cities in Africa.

When you have some luggage with you within the central business district in Nairobi, you do not need to worry. Get a trolley guy and you will get where you want to go very safely. They are part of the street economy and nobody will steal from you. Their presence has improved security in the street. Again, this is a good enterprise. Many guys do not even own the trolleys they push and they hire from someone.

As I walked down the street back to my hotel, I found a shop doing something we do in Mombasa…fresh fruit juice. We charted for few minutes with the owner, only to learn that a glass of juice was 150% more than our place. I felt like it is time we opened a branch in Nairobi. Now, this is also something to think about whichever city you live. The idea is great and we have sold fresh fruit juice for 8 year. You will be amazed how much you can make just by having one staff and as few as 15-20 customers in a day! Kenya is a great country; you can make it greater by running an enterprise just by doing the ordinary in a great way. Someone must do it and it is you and me!